Summary Zigpoll offers a streamlined solution for collecting customer feedback through micro-surveys that can be deployed across various channels. Its integration capabilities and analytics tools make it a versatile choice for businesses aiming to enhance their understanding of customer behavior.
Zigpoll
Zigpoll is a survey tool for businesses to capture customer feedback via micro-surveys, ideal for e-commerce and marketing teams seeking insights.
Community:
Zigpoll - Reviews: User Feedback, Features, Pros & Cons
Key Features
- Contextual Micro-Surveys: Deploy small surveys at optimal moments to engage customers effectively.
- Flexible Delivery Channels: Reach audiences via email, SMS, or on-site with precise targeting.
- Real-Time Analytics and AI Insights: Utilize dashboards and AI for actionable feedback analysis.
- Multi-Language Support: Offer surveys in multiple languages to cater to diverse audiences.
Typical Use Cases
E-Commerce Optimization
Utilize surveys post-purchase or after cart abandonment to refine product offerings and recover lost sales.
Utilize surveys post-purchase or after cart abandonment to refine product offerings and recover lost sales.
Customer Segmentation
Collect detailed demographic data to create personalized marketing strategies.
Collect detailed demographic data to create personalized marketing strategies.
Product Development
Gather user feedback on new products to guide development priorities.
Gather user feedback on new products to guide development priorities.
Best For
- E-commerce businesses (because they can enhance product offerings based on direct feedback)
- Marketing teams (because they can refine campaigns using detailed audience insights)
- User experience researchers (because they can identify website issues through targeted surveys)
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Avoid
- Websites requiring multiple simultaneous surveys
- Businesses needing offline survey capabilities
- Organizations with limited digital infrastructure
Pricing Overview
Zigpoll offers flexible pricing plans suitable for various business sizes, focusing on scalability and feature access without compromising on essential functionalities.
FAQ
- What is Zigpoll?
Zigpoll is a tool for creating small, targeted surveys that appear on your website or through email and SMS to capture customer feedback. - Can I have multiple surveys on my website?
Yes, you can create unlimited surveys but only one will display per page at a time. - How do I control where my surveys appear?
You can specify exact pages or exclude pages using page rules to target your surveys precisely. - Is Zigpoll compatible with all websites?
Yes, it works on any website by embedding a simple code snippet in the site’s header. - Does Zigpoll support multiple languages?
Yes, surveys can be automatically translated and delivered in your customers’ preferred languages. - How does Zigpoll help analyze survey data?
It provides dashboards with charts and an AI assistant that highlights trends and actionable insights from responses. - Can I integrate Zigpoll with other marketing tools?
Yes, it integrates with platforms like Shopify, Klaviyo, Mailchimp, and more to enhance your marketing stack. - Is coding required to set up Zigpoll surveys?
No, Zigpoll offers a no-code setup for easy survey creation and deployment.
Verdict
Zigpoll is an adaptable tool for businesses looking to gain deeper customer insights through micro-surveys. While its single-survey display per page could be limiting for some users, its robust analytics and integration options make it a strong contender in the feedback software market. Its ease of use further enhances its appeal among diverse business sectors.
Zigpoll Reviews
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Top Regions of Zigpoll
🇺🇸United States:30.69%
🇻🇳Vietnam:7.10%
🇳🇱NL:5.91%
🇬🇧United Kingdom:5.80%
🇩🇪DE:4.73%
🌍Others:45.77%
Zigpoll Traffic Trends
Monthly Visits: 116.12K